Privacy Policy

OMNIX Software Solutions Ltd - Website Privacy Policy

At OMNIX Software Solutions Ltd we value your right to privacy and we recognise that in order to provide you with an effective and efficient service, there is certain personal information about you that we need to collect and use.

This Privacy Policy sets out how OMNIX Software Solutions Ltd (“OSS” the “Company,” “we,” “us,” or “our”) manages and protects any information that you provide to us when you complete any form on this website.

OMNIX Software Solutions Ltd is registered as a Data Controller with the Information Commissioner's Office under registration no. ZA796708.

OMNIX Software Solutions Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2021.

Personal information is information that could identify you. Under applicable law, we must have a valid reason to use this personal information. The information is collected in several ways, which will be described below. You have rights with respect to the personal information, which will be described below in further detail.

By continuing to use this website and any web pages and/or content therein, (collectively, the “Site”), you consent to the terms of OSS’s Privacy Policy and to OSS’s collection and processing of personal information for the purposes set out below, including the right to sub-license the personal information to third parties, subject to all legal restrictions regarding such use and disclosure.

Categories of Personal information

When you interact with our website, we may gather personal information including:

  • 1. Your name, company name, email address, address information, and other contact info
  • 2. Questions, queries, or feedback you leave, including your email address if you contact us
  • 3. Your email address and subscription preferences when you sign up to our email alerts (including opt out to the extent permitted)
  • 4. How you use our emails – for example whether you open them, and which links you click on
  • 5. Your Internet Protocol (IP) address, online user identification profile, browsing behaviours (including visits, pages viewed, clicks, time spent), details of which version of web browser you used, and your views of our digital advertisements when browsing other sites
  • 6. Information on how you use the Site, using cookies and page tagging techniques (See Use of Cookies below)
  • 7. Your log in credentials, such as your username, when you access a restricted content section
  • 8. Organisation details, job title, and phone numbers
  • 9. Account details, registration information and user preferences.

This information is collected from you during your interaction with the website and direct communications with OSS.

Why we need your data

The personal information that you provide to OSS, may be stored, processed, and used by OSS and its affiliates for the following purposes: (a) to provide information about our company, products and/or services, including updates, notifications, and details of any offers or promotions; (b) to assist us in improving our products, services or the content of this Site; (c) for our own internal marketing and research purposes; (d) to analyse information for trends and statistics; (e) to fulfil your request for information; (f) to provide services to you and your organisation, which you have contracted for with us; and (g) OSS deems reasonably necessary to comply with applicable law, enforce/protect our rights, privacy, safety and the rights, privacy, safety of other users. We may also provide this information to an agent acting on OSS’s behalf in connection with the activities described above, if permitted under law.

Lawful Basis for Using the Data

The primary legal basis for processing personal information is consent. By disclosing your personal information to OSS, you consent to the collection, storage and processing of your personal information in the manner set out in this Privacy Policy.

OSS provides you with the ability to review or change the data that we hold about you, to have your data removed (your ‘right to be forgotten’) or to file a complaint. We are happy to discuss any concerns you might have regarding the use of the data provided to OSS. Please contact us at in relation to any aspect of your personal data.

If you have a complaint regarding any aspect of your personal data or this Privacy Policy, please email us at If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Do you have any other questions about privacy? We want you to feel happy about the security of any information that you disclose through our websites and know that you have control over the way it is used. If you have any questions about our Privacy Policy, please email them to and we will be glad to help.

Unless otherwise stated, OSS is the controller for the personal information we collect and process through the Site. If you have any questions about this Privacy Policy or about your personal data, please email us or write to us at the following address:
OMNIX Software Solutions Ltd, Suite 2A, Blackthorn House, St Paul's Square, Birmingham B3 1RL.